"Sales & Rental Experience" - Testimonial provided for Massimo Roncara & Lynn Ratner
Good Morning Denese, I have recently had the occasion to utilize one of your rental agents, Lynn Ratner, for a property we bought the property through Massimo, an agent of yours. Both experiences have been excellent. Massimo was highly professional and communicated well throughout the sale negotiations. Lynn was a real star-proactive, honest and dynamic. Thank you so much for raising the bar out there!
Written by M. Constas
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"Melrose Mayoresses" - Testimonial provided for Keith van Vollenhoven
A big thank you to Keith. He really showed how they have come to be regarded as the "Melrose Mayoresses", and with a few Showdays they truly had the surrounding area buzzing with a feel for our lovely home. I cannot praise him enough and can only wish you every success with him, he is invaluable to your business.
Written by B Thomas
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"A Step Ahead" - Testimonial provided for Charlene Negus
Charlene, many thanks for being so enthusiastic and proactive with the property sale. I wouldn’t hesitate to recommend your services.
Written by Lauren
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"Sold in 4 Days" - Testimonial provided for Velika Peeva-Joseph
Hi Denese, this is an email from a very impressed client of Velika. She sold my house in 4 days. She had an excellent strategy and always was professional but more than that, my parents and I felt we were not a number but were treated with much warmth and sincerity. Thank you very much, she is a gem!
Written G. Orsmond
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"Firzt is Outstanding" - Testimonial provided for Massimo Roncara
I’ve just dealt with Massimo - all I can is that Firzt is honestly the most outstanding real estate agency.
Written by Candice
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"Positive Mindset" - Testimonial provided for Doreen Magalhaes
I have enjoyed the service I have been provided by Doreen and would recommend her if people are in the market to sell their houses. My feedback on Doreen has been such; a positive mindset, in that she really believed we would get an offer quickly, which materialized. She was prompt in appointments and general meetings, professional and informative and last but not least, pushers – In a good way in making sure things get done quickly and professionally.
Written by A. Panagides
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"Honesty & Professionalism" - Testimonial provided for Bridget Aspinall
Dear Bridget, This mail is long, long overdue but as they say, better late than never! However, please forgive my tardiness! This is to place on record our sincere thanks and appreciation for the wonderful service we received from you when selling our home in Parkmore. Your professionalism, honesty, personal attention, and friendship accorded to us was and is, truly exceptional. In this new world, we live in, wherein the main, there is no integrity or commitment, you are truly a rare individual. You made a somewhat sad and supposedly emotional event no problem at all and you will always be a special person in our lives. Our thanks to John too for all his help and advice which is most appreciated. I am forwarding this mail to Denese Zaslansky to let her know just what an asset you are to Firzt. We wish you all happiness and success in the future and want you to know that you are the Firzt and only person we recommend to anyone requiring your unique professional assistance! With much love and affection.
Written by P&J Nolan
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"Painless & Quick" - Testimonial provided for Rufina Mausenbaum
Dear Rufina, I just wanted to thank you for the wonderful way you handled the sale of our house - I had no idea it could be so painless and quick - nobody could believe you did it in just a few days! Thanks once again for everything - I hope Firzt knows how lucky they are to have you!
Written by G. Glass
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"Priceless Asset" - Testimonial provided for Velika Peeva-Joseph
Dear Denese, I sold my 52-year-old house at a time when there were 12 other houses for sale in Victory Park, many of the newer or boasting more up to the minute renovations than mine. Velika understood this and in her intuitive way she handled the process with great sensitivity without ever negating the needs of potential buyers. It was through her relentless hard work that I sold the house in a record 6 weeks. Velika is truly a priceless asset to Firzt. Thank you, Velika for being who you are!
Written by R. Lurie
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"Great Qualities" - Testimonial provided for Rufina Mausenbaum
Denese, I would like to call out the amazing service that Rufina provided. In our lives, on occasion, we meet someone who truly embodies the great qualities that humans are capable of. My occasion was meeting Rufina and entrusting her with the sale of a property that defies description given its poor condition. Thank you for the assistance, support, and friendship given by you.
Written by S.Hatfield
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"Impressed" - Testimonial provided for Cynthia Kaplan & Norah Naki
Dear Denese, I write to you to express how impressed I was with which the entire sale was handled and controlled by Cynthia & Norah from the very beginning. I could not believe how they found the correct/suitable client in such a short space of time, and the smoothness of the transition from seller to the buyer was quite remarkable, to say the least. A very big thank you to you guys for, firstly making it happen, and secondly, pulling off a feat which other agents, prior to yourselves, struggled.
Written by R. Bandini
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"Friendly & Efficient" - Testimonial provided for Trevor Gerson
Dear Firzt, I highly recommend Trevor Gerson as a reliable, caring, friendly and highly efficient agent. He helped me let my flat during the most difficult times during COVID. Nothing was too much for him. He was always punctual and he has a very pleasant disposition. He made the process of letting my flat to be such a pleasant experience as compared to what I had previously experienced with other agents. I was taking a walk in Glenhazel where I came across a board from Firzt with Trevor’s details. I am so great full that I found such a great person to help me. Best wishes
Written by Mrs Suckerman
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"Energetic & Efficient" - Testimonial provided for Velika Peeva-Joseph
Dear Mrs Zaslansky, When we decided to sell our property in Linden last year we got to meet quite a few agents and after close consideration, we chose Velika Peeva-Joseph. And what a good decision it turned out to be. We contacted her at the beginning of January and at the end of January everything was in place. She brought the new owners of the house within three days, and within 10 days we had an offer. We were quite shocked to have sold the house so quickly for the price we had in mind. She also brought along quite a few other potential buyers. It was great working with such an energetic and efficient agent. Even though the entire lockdown and waiting for the deeds office to open, she kept in contact and answered all our questions and queries with great patience. She was very aware of our safety and warned us never to open the gate to anybody even if they pose as potential buyers. We appreciate the care that comes with her service. I must say we were quite sad to say goodbye to her and felt we had to say goodbye to a friend. Kind Regards,
Written by Mr & Mrs Pieterse
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"One in a Million" - Testimonial provided for Velika Peeva-Joseph
Dear Velika. Thanks so much for all the feedback! You are really one in a million!!! We appreciate all your efforts and time put in. Kind regards
Written by Taheera and Mamshaad
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"Great Service" - Testimonial provided for Trevor Gerson
Hi Trevor, I wish to thank you for your fantastic service in letting out my apartment at Genesis Fairmount. You contacted me immediately after I told Denese Zaslansky I wished to rent out my apartment. Although I reside overseas, you communicated with me constantly via email and Whatsapp and kept me updated at all times. You also found me a tenant in a short space of time so I did not have to sit with an empty apartment. Last and not least you negotiated a rental that was fair to both the tenant and I. I want to thank Denese for getting you involved and I want to thank you for a great result. That's why I will always think of you all Firzt for any property deals whether to sell or rent. I hope you all stay safe and keep doing what you do best -providing great service and outcomes as you did for me. Kind Regards,
Written by Phillip Silver | Solicitor/ Attorney
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"Always Available" - Testimonial provided for Trevor Gerson
Hi Trevor, I would just like to thank you for your excellent service in securing a tenant for our investment property. I have been struggling to find a tenant for over 5 months and you were able to assist in only 1 month. Thank you for always being available, super-efficient and keeping in touch regularly. Thanks for everything! Kind regards
Written by Shira
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"Professionalism & Kindness" - Testimonial provided for Lynn Ratner
Hi Denese. I hope you are well. I just wanted to pop you a mail regarding the outstanding service I received from Lynn. I must say I have been doing this for years and I have never come across a better agent. Even though we didn’t end up concluding a deal, I was taken aback by the professionalism and kindness she showed to me and my whole family. If/when we go for another round of leasing, I will insist on only using Lynn.
I just thought that it was important for me to pop you a mail and let you know as so many agents out there really don't know what they are doing and it was just a pleasure to deal with Lynn even though we were not successful. Thanks again and hope to deal with you guys again in the future. Best regards,
Written by Daniel
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"Professional & Friendly" - Testimonial provided for Sheri Canin
Hi Firzt, I have had the pleasure of dealing with Sheri in my capacity as a landlord for the past 7 years. She has always been extremely professional and friendly. She is an excellent judge of character and has found me, great tenants
Written by Mr Ismail
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"Sold During Pandemic" - Testimonial provided for Limor Zino
Dear Firzt, I am writing to all of you as I feel you need to know how Limor changed our lives! My family and I took the decision to move to London in late 2019, I contacted Limor Zino immediately and she got the ball rolling. The minute Limor stepped into our home we knew they were the ones who would sell our happy place. We left the country without a sale, offers brought to the table and fell through and then Covid, a global pandemic that stopped the world. You have two real estate angels in your house when they carry on despite the lockdown, bringing new potential clients, giving you option after option and NEVER losing hope. We also explored the auction route for a sale but the Limor said we will find a buyer because we love your home as much as you do. We cannot praise Limor enough, from the WhatsApp group messages, international phone calls, and emails every step of the way. Your service is on another level of excellence. They sold our home during a pandemic while we were halfway around the world, not only did we get a firm offer but they had two backup offers. Limor, thank you, thank you, thank you. Firzt you are a class act. I will be recommending you to everyone.
Written by Grant & Romy
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"Our New Home" - Testimonial provided for Sheri Canin
Good day, Sheri, on behalf of my partner, Justin, and I, we would like to thank you for your incredibly efficient and warm services and assistance provided with our new home rental! The process could not have gone more smoothly without you! We will definitely be using and recommending your services to others in the future! Thank you and kindest regards,
Written by Mrs Hugo
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"Our New Home" - Testimonial provided for Trevor Gerson & Lourayne Hersch
Dear Trevor and Lourayne, Thank you for all your help with the purchase of the house in Orange Grove. We cannot believe how smoothly and quickly the process has been. You have been incredibly professional and efficient. Thank you. All the best
Written by Simon and Tracy
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"Polite & Professional" - Testimonial provided for Carol Goldberg
Dear Denese, I would just like to take the time on behalf of my wife and I to express our thanks to Carol and the team for securing and assisting with the sale of our property. The property was on the market for a while and many agents marketed the property with many promises of high selling prices and a quick sale but none of them actually delivered on the promises. In the end, we had to drop the price of our house to attract an offer. This was not ideal but we did not seem to have a choice. Carol not only secured offers on the property but secured the sale of our house and kept us informed along the way. She is a polite and professional person that got us over the line in the end. So a big thank you. Best Regards,
Written by Mr & Mrs Govender
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"Sold Quickly" - Testimonial provided for Trevor Gerson & Lourayne Hersch
Dear Firzt, A brief letter to thank you & the team for Lourayne and Trevor. Thanks for all their hard work regarding the facilitating and the sale of our house. This dynamic team helped us sell our home quickly and effortlessly. Trevor was very hands-on and had new prospective clients at our house on a regular basis. They managed to find the perfect fit & the clients bond approval was done in less than a week. Thank you once again you are all definitely first in our books when it comes to property, client services and sales. Regards
Written by Mr and Mrs Zito.
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"Dream Home" - Testimonial provided for Trevor Gerson & Lourayne Hersch
Good Day, I was looking for a well-sized family home in the area and when browsing through the websites I came across one that caught my eye. Upon enquiring, Trevor and Lourayne helped me immediately with a viewing. I found the house to be perfect for my family and I, and knew that this was my dream home. Both Trevor and Lourayne ensured the entire process went smoothly and efficiently. I was able to contact them at any time and they never once hesitated to provide me with any information or help I needed. I will certainly recommend them to anyone that requires their services and will definitely ask them for assistance in the future. Kind Regards.
Written by Naeem
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"Professionalism" - Testimonial provided for Trevor Gerson & Lourayne Hersch
Dear Firzt, Thank you very much to everyone involved and for your patience, as well as the Attorneys. Special mention to Trevor for his professionalism and availability during the whole process. My gratitude also to Lourayne for everything including the GIFT that she sent me via Trevor last Friday. May God bless you all. From the bottom of our hearts.
Written by Dr Ntumba & Wife
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"Extra Mile" - Testimonial provided for Limor Zino
Dear Denese, My husband and I would like to commend you on one of your staff. Limor Zino has been so wonderful in our dealings with her. She has gone more than the extra mile. She has helped to make our lives easier in so many ways with the selling of our house. These days it is very unusual to find someone as committed and pleasant and kind as Limor. Regards,
Written by Mr and Mrs Rutherford
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"Amazing Service" - Testimonial provided for Lynn Ratner
I wanted to let you know that I received the MOST amazing service from Lynn and could not be more grateful. She advised me with so much compassion while still being completely professional. And I think what I appreciate is that she was as kind to the (almost unqualified) tenant as she was to me. This is so unusual and lends such a "human" aspect to doing business. Lynn is a gem and I can't wait to hug her and thank her in person when I am next in SA.
Written by M Manning
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"Smoothly & Quickly" - Testimonial provided for Trevor Gerson & Lourayne Hersch
Dear Trevor and Lourayne, Thank you for all your help with the purchase of the house in Orange Grove. We cannot believe how smoothly and quickly the process has been. You have been incredibly professional and efficient. Thank you. All the best
Written by Simon and Tracy
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"Professionalism & Sellar Service" - Testimonial provided for Shavanna Prakash
Thank you Firzt Realty and Shavanna Prakash for your professionalism and stellar service. My husband and I recently purchased a new home in Sandton and your team took away all the stresses that come with purchasing property! Shavanna Prakash was an absolute pleasure to deal with.
Written by A. Ramsumar
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"Top Agent" - Testimonial provided for Charlene Negus
Charlene is one of the top agents from Firzt and I must commend her for her perseverance, integrity and honesty in selling our Bryanston home recently. She put a lot of effort into bringing prospective buyers to view and went above and beyond the call of duty to sell our house. Thank you Charlene, you are a star!
Written by Joy.K
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"Recommendation" - Testimonial provided for Trevor Gerson
It is with great pleasure that I can wholeheartedly recommend Trevor Gerson. We were amazed by his professionalism, customer care and extreme hard work. He was an absolute gentleman and literally held our hands throughout the process. His knowledge of the area and suggestions facilitated a smooth process.
We would definitely make use of his services should we need in future.
Written by C. Levin
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"Extremely Professional" - Testimonial provided for Ann Thomson
Dear Ephraim, On first meeting Ann telephonically, I found her to be polite, personable and later, extremely professional in all aspects whilst engaged as my agent. Ann went to great lengths, at times acting on her own initiative where called for and always followed my instructions to the letter.
At all times Ann remained calm and collected in the face of potential problems, dealing with them immediately and extremely competently, reverting to me as and when required. One vital aspect of Ann’s professionalism is that she constantly updated me on events - something I deeply appreciated.
Not only that, Ann is a jolly nice person! I can highly recommend Ann, and understand that she is an extremely valuable member and an asset of the Firzt Realty Team.
Written by Robert
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"Incredibly Professional" - Testimonial provided for Cynthia Kaplan and Norah Naki
I cannot recommend Cynthia Kaplan and Norah Naki from Firzt Realty enough. Throughout the process from the very beginning when we put our home the market, they were both incredibly professional, and put their heart and soul into the sale of the property. There was total communication with us at all times. And now as the sale is done and we move forward to our new chapter in our lives, John and I thank them from the bottom of our hearts.
Written by Diane
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"Outstanding" - Testimonial provided for Velika Peeva-Joseph
Many thanks for your outstanding efforts. Much much appreciated.
Written by Theresa
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"Friendship" - Testimonial provided for David Burd and Ginny Burd
Thank you, Dave and Ginny, for your Professionalism and Friendship.
Written by Greg and Lisa
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"Highly Recommended" - Testimonial provided for Cynthia Kaplan
To Whom It May Concern, This letter serves to highly recommend Cynthia Kaplan, to anyone who is buying or selling a
property. I first met Cynthia in 2014, when she assisted me in buying a home, in her capacity as an estate agent for Firzt. At the time, I experienced numerous difficulties, including trouble with raising a bond. My heart was set on the property, but it looked impossible. Cynthia stepped in, and went above and beyond to make it happen for me. She liaised with all parties on my behalf, including banks and bond agents; even helping me iron out difficulties with the sale of my current property. She also provided me with a human touch, giving me greatly needed hope and emotional support, at a trying time. She was nothing short of an
angel in my life! In 2021, we considered selling the home, to move to another province. It was clear in my mind that there was only one agent that I was willing to deal with. Cynthia advised us to wait for a little, as the market conditions were not optimal, with the Covid lockdown and many properties for sale in the area. We took the time to do some renovations on the property, and later in the year, we contacted her again. Within two weeks, and before the property even went on the market, Cynthia had already found us a prospective buyer! We signed the offer, on the day the lovely couple came to view the house for the first time. Not only had Cynthia clinched the deal for us, at the asking price, but I also noticed how involved and attentive she was with supporting and helping the buyer, in every possible way.
For Cynthia, her work is not just a job, but an offering. She extends herself, personally and professionally, giving abundantly in terms of her time, effort and care, in every possible way, to ensure client satisfaction. She is a kind and beautiful human being, who cares very deeply about everyone around her.
I have no hesitation in strongly recommending Cynthia, as the estate agent of choice.
Please feel free to contact me, should you require any further information.
Written by Tamarin
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"Service & Support" - Testimonial provided for Sheri Canin
Hi Sheri, Thanks so much for all of your help in finding me this fantastic apartment. Your service and support was very efficient and professional. Thanks for everything.
Written by Stephen
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"Turned our Sale Around" - Testimonial provided for Rufina Mausenbaum
Dear Rufina
…Whilst I was digesting this development, you negotiated an even better offer… So needless to say, Friday was a day of fantastic news, beautiful endings and new beginnings… To echo Zolile’s words, a multitude of thanks for turning around the sale of our house in such a short period with an exciting offer to purchase. We are smiling with delight and relief.
All the best in your business this year!
Written by Pumla
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"Extra Effort" - Testimonial provided for Asne Dudley
Good Morning Asne, Thank you kindly for all of your hard work, taking care of my property and the extra effort, assisting with repairs and overseeing the movers. Much appreciated. It is a pleasure working with you!
Written by Rudi
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"Magnificent" - Testimonial provided for Lynn Ratner
Ps you have been magnificent, and I would highly - highly recommend you.
Written by Sam and Ryan
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"Another Satisfied Client" - Testimonial provided for Velika Peeva-Joseph
Hi Denese, I was referred to Velika by another satisfied client and I would like to say a really big thank you for her amazing service in the selling of mom's property. It was at a very difficult time that she stepped into the process and guided and supported me throughout the journey in the most professional but caring manner.
Her advice, recommendations, and eye for what was needed to sell the house were insightful and very helpful. Her follow up and persistency in getting the right things done at the right time helped drive a successful outcome.
She is a great ambassador and asset to your organisation, and I would recommend her to any potential seller.
Thank you, Velika, for everything!
Written by Maureen E.
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"Excellent Service" - Testimonial provided for Lynn Ratner
Hi Valerie, I'm writing to express my gratitude for the excellent service you've provided me over the last several days while we worked together to purchase that apartment. This property instantaneously captured my heart. Thank you for bringing it to my attention. I only met you a few days ago, yet I already feel like I've known you for a long time. Throughout the sales process, you were really attentive and professional. You were extremely informed about the real estate market and the entire purchasing and selling process. Thank you for all of your hard work in assisting me in purchasing this property. This is an encounter I will cherish forever. Firzt's management should be aware that they have an asset in you.
Please forward my greetings and gratitude to Keith, who is a true gentleman and a consummate professional in his own right.
Thank you a lot. I admire what you accomplished for me today.
Written by J, Sibisi
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"Proactive" - Testimonial provided for Lourayne Hersch & Trevor Gerson
Lourayne and Trevor were absolutely fabulous to deal with. From the moment we signed the mandate they were completely proactive. They sold our house in two weeks. There were open, friendly and understanding of our needs and reservations. They kept us up to date and explained everything in detail. Thank you so much Lourayne and Trevor. The most efficient agents in Joburg.
Written by Debra & Gary
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"Professional and Patient" - Testimonial provided for Lynn Ratner
Dear Mr Ephraim Zaslansky, My name is Rafael, I am Brazilian and I have just arrived in South Africa. I had the support of Mrs. Lynn Ratner in the process of finding a flat to rent during my stay in the city. I am sending this e-mail because I would like to register my satisfaction in counting on her professional support during this process. Lynn was extremely attentive, professional and even patient with my English, which is still a little broken.
Her work made the process of searching for a flat less stressful and, at the end of the day, I found a place that perfectly met my needs.
I would like to express my gratitude and recognition of what an excellent professional she is. Best regards,
Written by Rafael
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"Super-Efficient" - Testimonial provided for Carol Goldberg
A big thank you to Carol in your team. She managed to sell my place very quickly after agents struggled for months. She was super-efficient, a pleasure to deal with, always pleasant and really knows her market. She made sure she was proactive in sourcing buyers and I was super impressed.
Written by Daniella
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"Commend" - Testimonial provided for Joey Meyer
The Mullah family would like to commend Joey on how well she took care of us when we purchased our new home. She was amazing in the effort she put in, always making herself available, showing a level of care and dedication that's impressive. Even now, about 9 months later, she still makes sure that any questions we have, are answered. She’s always been pleasant and accommodating, one would think that after the sale, there would be no reason for someone to still go out of their way to assist.
From time to time, Joey calls to find out if everything is still okay, enquiring on our health and state of our kid’s education. In our line of work, we interact with people on a business and personal level, this kind of personal touch given by Joey is rarely seen. Apologies to Joey on this delayed review.
Written by Mr & Mrs Mullah
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"Extra Effort" - Testimonial provided for Velika Peeva-Joseph
Thank you so much. We are glad that it has all passed through successfully in the end.
I would also like to say thank you to you and your team, but especially to you. It was a lot of work in a tough market and we know you put in a lot of extra effort for us – for this, we are very grateful!
I also wish you the best of success and happiness in the future. Many thanks.
Written by Stuart
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"Delighted" - Testimonial provided for Joan Nathanson
Good Morning Mr Ephraim,
My name is Zenani and I write to you to express my gratitude for having had the pleasure of working with Mrs Nathanson.
We have moved into our new home and we are very delighted with our spacious and beautiful home. This place is everything we have dreamed of and cannot thank Mrs Nathanson enough for helping us find it. We also appreciated the time she took to understand exactly what our needs and preferences were for our new home. It made all the difference to know that she was mindful of the details. Our trust in her ability grew quickly, and we were over the moon as she really pushed for us to secure the home. It is right for us in every way. Thank you!
Written by Zenani.
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"Effort" - Testimonial provided for Sheri Canin
Hi Sheri, We would like to take this opportunity to thank you for your incredible service these past couple of weeks. Thank you for helping us with finding the best apartment and for always assisting us no matter what the time of the day.
We greatly appreciate all your effort with the administrative part of the move, you made the contract signing and payments effortless and with quick efficiency.
Once again, thank you for being so hands-on, we look forward to a long journey ahead with you. All the best.
Written by L.Bettini
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"Miracle Worker" - Testimonial provided for Katy Grobler
Dear Jo Ann and Denese
I wanted to let you know of my immense gratitude to Katy. I recently took an offer on a vacant stand in Bedfordview and my clients unfortunately could only put down a 20% deposit as opposed to the 40% policy. Katy applied to various banks and sadly the clients were only granted a 60% bond. Katy re tried Standard Bank. Our deal was slowly destined to sink away. Buyers could only come up with an extra 10% and no more. Katy I don’t know how, but she is beyond a “miracle worker” and Standard Bank eventually came back granting an 80% bond. I’m beyond so grateful to Katy for all her efforts and hard work, and so blessed knowing she works at Firzt.
I would love for people to know how she will always go the extra mile and will keep pushing right up to the end.
Written by Annalisa
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"Expertise" - Testimonial provided for Carol Goldberg
Hi Denese and Jo Ann,
My name is Gavin and I would very much like to convey my deep thanks and gratitude to Carol for her wonderful service. I decided to sell my house in Norwood in March. It was a very difficult decision as I lost my life partner to cancer a few years ago, and was reluctant to leave our home, and was unsure that I was properly ready.
Carol came around and I knew immediately that she understood and empathised with my situation. We set the process in motion and Carol took the sale, and me, firmly in hand, and she gave me great confidence in her ability to market the house.
I settled in to wait for a long time given the current market but, to my lovely surprise, Carol obtained a buyer for me within a few weeks. She obviously has a great ability to match sellers and purchasers, and I have benefited greatly from her expertise.
Everything proceeded rapidly and very smoothly after that. The transfer was completed by the end of June, only 10 weeks after I had made my decision to sell!
I feel extremely fortunate to have found Carol through a dear friend of mine at my place of work at Hospice Wits. I could not have asked for a less difficult journey, and I would recommend her without hesitation to anyone wishing to sell their property. Please pass on my best wishes to her, and thank her again for all she has done for me. With grateful thanks again.
Written by Gavin.
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"Outstanding" - Testimonial provided for Sheri Canin
Morning Sheri,
Thank you so much for such outstanding service and assistance in this process. We are really appreciative.
Written by Karabo.
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"A Friend, A Therapist & a Trusted Adviser" - Testimonial provided for Keith van Vollenhoven
Dear Denese, We have Keith to thank for our joy and happiness.
He was more than an agent. Keith was a friend, a therapist and a trusted adviser. He is honest, ethical and so professional at all times.
He made us laugh when things looked so bleak. The buyers (who have become friends) love him as much as we do. I aspire to be to my clients what Keith was to us notwithstanding that he supports Liverpool 😀
Thank you, Denese for your friendship and support at all times.
Fondest wishes,
Written by Mike.
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"Effort and Compassion" - Testimonial provided for Tamar Dakes
Dear Tamar,
On behalf of the Yan family, we would like to thank you very much for your professional service and guidance through this process. Your knowledge, continued effort and transparent communication in a very temperamental market is what kept us emotionally stable in making clear financial decisions.
In regards to mom, we appreciated the added effort and compassion shown to her during a very challenging time for her.
We wish you and your colleagues all the best in health and good fortune, and it is with the same positive energy that we will definitely refer future sellers and buyers to you.
Have a lovely day!
Regards
Written by B. Yan
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"Knowledge and Expertise " - Testimonial provided for Valerie Berkow-Kaye
Dear Valerie,
Thank you, Val, for all your help with the purchase of our new property.
Your knowledge and expertise in the real estate market were
invaluable in finding the right home for us.
Your patience and professionalism in dealing with us throughout the process were much appreciated. We would not hesitate to recommend you to anyone looking to buy or sell a property.
Thanks again for everything.
Regards
Written by Abdur
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"Insight Extremely Valuable " - Testimonial provided for Valerie Berkow-Kaye
Dear Valerie
Thank you so much for your help.
You made the process simple and easy to understand for us, and we appreciated your patience and expertise. Your insight was extremely valuable to us and I don't think we could have done this without you in the short space of time as the seller was leaving for Australia.
I plan to refer you to my friends, family, and colleagues who need real estate assistance in the future.
My sister conveys her thanks and appreciation.
Thank you once again.
Written by Zunaid
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" Your Eagerness " - Testimonial provided for Trevor Gerson
Hi Trevor,
I don’t even know where to start but from the very first time we sat down and made the OTP, your resilience and perseverance were portrayed.
Your eagerness about property is one of the many reasons you will always remain special to our family.
It’s been a wonderful and very smooth journey working alongside you to get our dream home. I hope all new house buyers could cross paths with you.
Thank you for your awesomeness and professionalism at all times.
It’s been a lovely 2 months!
Thank you greatly! I am typing this from my Dream House!
Written by Onica
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" Undeniable Positive Energy " - Testimonial provided for Velika Peeva-Joseph
Good Day Denese,
I trust that this email finds you well.
I requested your email from Velika to give a shout-out for her. This is the second time I utilize Firzt and the 4th time I had to use a realtor.
Velika is the first one who really went out of her way to make really sure that I remain positive. Her calmness and smile always brought that undeniable positive energy to such an extent that I was willing to extend the sole mandate.
She went beyond the call of duty to check on our well-being as a family. For this, she remains my Favorite and as such Firzt will always be my first to call.
Written by Dr Banyini.
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" Enthusiasm & Positive Approach " - Testimonial provided for Justine van Vollenhoven
Dear Denese
My mom and I would just like to tell you what fantastic service we received from Justine in Parkhurst. When we had to sell our home it was an extremely difficult time for us and a huge decision. Justine was absolutely fantastic in the process, nothing was ever too much for Justine, her enthusiasm and positive approach was always a hundred percent, as well as always being so understanding, Justine is most professional and would not hesitate to recommend her to anyone wanting to sell their property. She is an absolute asset to Firzt.
Thanking you.
Written by Irene and Natalie.
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" Unbelievable " - Testimonial provided for Jo Ann Gray
What Our Agents Say About Our General Manager!
Dear Denese and Solly,
I hope you’re both well.
I’m writing to you to acknowledge all the support, caring and assistance that Jo Ann has given me.
As you know, Sheri and I recently wrote our PDE (TG it’s over) and Jo was so helpful with our preparation. She is so generous with her time and knowledge. It is something unusual and greatly appreciated.
I started doing the NQF when I started at Firzt 7 years ago and Jo managed the training.
At the time, her input and assistance was invaluable and even though I did not complete it at that time through anyone’s fault but my own, Jo was always available to assist when I needed it.
She is an unbelievable teacher and her knowledge is unparalleled. She really has a gift.
I’m sure I don’t need to highlight Jo’s positive attributes to you who know her so much better than I do, but I just wanted to express my appreciation.
Written by J. Nathanson.
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" Outstanding Service " - Testimonial provided for Lynn Ratner & Sheri Canin
Dear Ephraim,
I need to COMMEND Lynn on her Outstanding Service. She went out of her way to assist me during a difficult and emotional time, and I am truly grateful. Sheri - you are such a lovely individual (such a bubbly personality) and were very accommodating and patient with me when I viewed the property.
Thank you, Ladies!
Written by K. Naidoo
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" Guidance " - Testimonial provided for Velika Peeva-Joseph & Doreen Magalhaes
Morning Velika,
Antoinette and I would like to thank you and the team for the assistance with selling our first unit and setting up the sectional title. Thank you for the guidance and professional service you and the team have provided to us. It has been an absolute pleasure working with your company. Kindly express our thanks to Doreen as well.
We wish you a very blessed festive season and will chat in the new year
Written by Antoinette and Tony
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" Patient and Accommodating " - Testimonial provided for Carol
Dear Denese, I would like to compliment you for the great experience that I have enjoyed with ambassadors of your brand.Carol Goldberg has been helping my son and I for the last few weeks and she has certainly impressed. I believe that agents need to know, care and guide. Carol has certainly embodied all of this in her dealings with myself and my son.
She was very patient and accommodating.
Having to deal through me with my son Shivar, most times.
She respected this fully and complied according.
Her sincerity and caring nature made for comfortable dealing with her.
Carol understood our needs and matched these needs appropriately.
My son who is a young man but happens to be very difficult to please has been delighted with his engagements with Carol.
So much so that he expects to reach out to Carol the next time he is in the market to upgrade.
Take this in the context of our experience.
I have been on the lookout for a property since the end of November for my son.
During this time I have reached out to at least 50 agents.
A few from your company serving different areas and many more from other companies.
Another from your company who impressed was Yonka Petrov.
No fault of hers that we did not conclude anything on her side.
Generally, some of my experiences with various other agents have been,
- Not prepared to be helpful
- Failure to follow up.
- Not accommodating enough.
- Poor meeting arrangements
- Not seeking to understand the needs of the customer.
- Too driven to sell without considering the buyer. (Pushy)
- Failure to supply the information requested.
- Arranging viewing of properties that were mismatched and not suitable for us.
None of the above negative experiences has been applicable to Carol.
Well done to her for the wonderful way she has handled her engagements with us.
This being held irrespective of purchase and value.
I would love to share some other thoughts, arising from my experiences over the last 2 months that could add more sales for your company.
You are welcome to connect with me.
Written by Nadean
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" Tireless Energy " - Testimonial provided for Tracey Gilchrist
Dear Tracey
Firstly, we must apologize for the delay in coming back to you. Setting up a new home is no five-minute job!!!
You have worked so consistently for us in initially marketing our home for sale and then handling the rental option when the market did not favour sales. You always went the extra mile for both us as sellers/renters and your buyers/renters. You always took into account both sides of the picture for all interested parties.
You showed tireless energy in doing the best for all parties and we felt so lucky to have you with us whilst knowing you had the “other side” also very much in your sights. You handled our entire journey with you with the utmost integrity and honesty and it has been such a pleasure to have dealt with you on the marketing of our home.
We were fortunate to have you take up the reins of the rental aspect of our home – an area which was quite foreign to you – but you were intuitive enough to make the perfect fit for us for a rental for which we are most grateful.
You are such an asset to the Firzt Group and it has been a pleasure working with you over the past year or so and hopefully we will still be in contact in the future.
Many thanks and we wish you great success in your marketing endeavours.
Kind regards
Written by Graham and Jenny
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" Professionalism & Expertise " - Testimonial provided for Cynthia Kaplan & Norah Naki
To Whom it may concern,
I am writing to express my sincerest gratitude for the exceptional service provided by two of your estate agents, Cynthia Kaplan and Norah Naki, during the sale of my house. From the initial consultation to the final closing, their professionalism, dedication, and expertise were evident at every step of the process. They were incredibly helpful and attentive throughout,
consistently going above and beyond to ensure a smooth and successful sale. Cynthia and Norah were always available to answer any questions I had, providing timely and valuable insights that helped me make informed decisions about the sale of my property. They were proactive in their approach, constantly keeping me updated on the status of the sale and providing guidance on how to make the process as efficient and stress-free as possible.
Their attention to detail and expert negotiation skills were also instrumental in securing a fair and competitive price for my property. I truly believe that their commitment to excellence and outstanding customer service was instrumental in achieving this outcome.
Overall, I cannot speak highly enough of the outstanding service provided by Cynthia and Norah. They are a credit to your company and I have no hesitation in recommending them to anyone looking to buy or sell a property.
Thank you for your time and consideration. I look forward to the opportunity to work with your team again in the future.
Written by Arron
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"Professional" - Testimonial provided for Ziel Bergh
Dear Ziel,
Thank you for the most efficient and professional manner in which you attended to the sale of my townhouse.
I realised from the outset that you have an in-depth knowledge of the market in which you operate by giving me a fair market valuation and concluding the sale within seventeen days ie. sole mandate signed on 23 January and offer accepted on 9 February 2023.
On an ongoing basis, you kept me abreast of your progress in finding a buyer as well as day-to-day matters thereafter.
Thank you too for introducing me to Faurie Nell Inc who are presently attending to the registration & transfer. They too have kept me informed of their progress every step of the way.
I wish you every success in your career going forward.
Written by Phil
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"Passion & Dedication" - Testimonial provided for Mandi Weiner.
Dear Denese, I would like to express my sincere thanks for the super service provided by your agent Ms Weiner. She was able to source me a tenant within a very short period.
I appreciate the passion and dedication with which she approaches her work. She is very professional and pays meticulous attention to all the important aspects of the transaction. I have no hesitation in recommending her for any future property transaction.
Written by Naran
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"Diligent and Dedicated" - Testimonial provided for Sheri Canin.
Hi Sheri,
I write to thank you for the most professional way in which you rendered your services to secure a tenant for my apartment.
I compliment the diligent and dedicated manner in which you advertised the apartment and arranged for numerous prospective tenants to visit and view the apartment. The advice you furnished me was invaluable.
I assure you that should the need arise for me to secure a tenant again or sell the apartment, I shall call on your services.
Written by Adv Joseph
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" Extraordinary " - Testimonial provided for Anthoney Bosman
Dear Anthoney
It gives me great pleasure to write this letter from my new home. I would like to take this opportunity to thank you for the extraordinary work you put into selling my Westdene property over the many months...
Anthoney, you are utterly professional, worked tirelessly for me over many months,
communicated with me at every turn, was truthful in explaining the realities of the market and its difficulties, and brought me three offers.
I would like to place on record my sincere thanks and appreciation for your professional conduct and for achieving a sale at a price that I could comfortably accept.
Thank you and strength for the work ahead. I have already recommended you to my neighbour who is interested in putting their property on the market.
Written by Prof Paton
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" Professional Attitude" - Testimonial provided for Anthoney Bosman
I would like to thank Anthoney Bosman for his professional attitude when selling a Brixton house which was in 2 deceased estates. It was made more difficult as I live in New Zealand and there is a 10 or 11-hour time difference between the two countries.
I met Anthoney when I was in Johannesburg in May 2022. He explained the advertising and selling process and advised us of the changes which had to be made to make the house more presentable. Anthoney kept me informed on a weekly basis of number of attendees at open homes, and what their comments were.
When a buyer was found it was a very lengthy process to get all the documents signed and approved by two different Supreme Courts. Here I was constantly informed of the progress. I would highly recommend Anthoney to anyone wanting to sell or buy property in the areas he deals in.
Written by Helen
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" Excellent Service" - Testimonial provided for Anthoney Bosman
Whom It May Concern
I would like to take a moment to commend Anthoney Bosman for his excellent
service and assistance in helping to sell my property. In a difficult market, he has gone the extra mile to ensure that we made a good sale.
This involved liaising with my tenant (as I was out of Johannesburg) ensuring the property was as I left it, keeping me constantly informed as to the state of things and any necessary repairs etc, all with a view to bringing as many suitable clients to view as possible in a difficult market. (He even sat there for 12 hours while the electricians did some essential rewiring!)
Constant weekly reports and feedback from viewers were very helpful in knowing what was required. It was a pleasure communicating frequently with him, and it is clear he really knows his business and the area. He is realistic but also pleasantly
optimistic as an agent.
Many thanks Anthoney!
Written by James
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" Outstanding Service" - Testimonial provided for Lourayne Hersch & Trevor Gerson
I would like to take a few moments to thank both Lourayne and Trevor for their outstanding service. What had started as a casual conversation over a house valuation, developed into a brainstorming session to find a buyer with my mom refusing house visits, show days, online presence, and a for sale board outside.
Lourayne remembered she had a couple that was looking in the area and didn’t waste any time in giving them a call. The next morning came, the couple viewed the property and by the afternoon we had an offer on the table for almost full asking.
We agreed and that’s when Lourayne and Trevor really came into their own, guiding us every step of the way. I would like to thank them both sincerely for a positive experience, for their professionalism, and for their human touch.
Written by Ursula and Jurgen
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" Special" - Testimonial provided for Carol Goldberg
I have always said you are special and your service has certainly not disappointed me.
I appreciate all your efforts, especially during these challenging times.
You even helped long after the sale!
Written by Nadean
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"Excellent Service" - Testimonial provided for Mandi Weiner
Dear Mandi,
I just wanted to write a note to thank you again for the excellent service you provided in securing the apartment for us - even with our time
pressures. You were efficient and responsive and we appreciate your efforts.
Written by Miranda
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"Guidance and Advice" - Testimonial provided for Velika Peeva-Joseph
Morning Velika,
Antoinette and I would like to thank you for the assistance, guidance and advice given during the selling of our second property. It has been an absolute pleasure working with you and the team at Firzt.
Kind regards,
Written by Tony & Antoinette
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"Commend" - Testimonial provided for Cynthia Kaplan and Norah Naki
To whom it may concern
I write this note to comment on and commend Cynthia Kaplan and Norah Naki's
work as an estate agent in the sale of my house...
What struck me is that Cynthia and Norah clearly were able to gauge quite
accurately what the buyers really wanted/needed, and they only brought round
real potential buyers…
Because of the present economic climate, I had been very worried
how long the sale would take; and Cynthia and Norah sold the house for a
better price than what I would have been prepared to accept.
They also expertly guided us through the documentation maze that comes with
the sale of the property.
All in all, I can only recommend them as an estate agent.
Written by E. McCormick
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"Another League " - Testimonial provided for Bridget Aspinall & Tracey Gilchrist
Hi Joann
We are in the process of immigrating and have had the fortune of dealing with Bridget and Tracey in the Parkmore Area. Both have been absolutely fabulous!
We have had more dealings with Tracey and I cannot recommend her highly enough to any future buyers or sellers. The process of selling a house is so stressful but adding that to the whole immigration process just puts it all in another league. Not only was Tracey outstanding in dealing with us from a house sales perspective, but she also facilitated the sale of some of our furniture to the new buyers. We have a fully furnished office and she was instrumental in the buyers buying the whole office (all the furniture etc) which reduced our stress dramatically as it meant that I could continue working even after our container had left because I didn’t have to worry about the fact that I had no office to work from.
She has kept us up to date every step of the way and has been so gracious with her time and input! Our experience through friends selling their properties really didn’t give us any hope that we would meet up with Estate Agents that were professional but we were so wrong about that and are just so grateful to have had the service and encounter that we have had with both Bridget and Tracey.
Many thanks and best of luck going forward!
Written by Nicki
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"Efforts " - Testimonial provided for Joey Meyer
Good day
Joey recently compiled an evaluation report for our residence in Northcliff.
I wish to commend and thank Joey for the excellent work done in this regard. The report Joey compiled is relevant, concise, well-structured and gives a good overview of the prevailing market conditions.
Joey made the effort to visit us in person to explain the report. Joey’s efforts and her honest and knowledgeable approach is greatly appreciated.
Kind regards
Written by Karl
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"A Pleasure to Work with" - Testimonial provided for Mandi Weiner
I would like to take the time to write this note and express my gratitude for the work done by Mandi. I am an old client of firzt, both in rental and buying space.
Mandi handled the matter in a professional manner. From the first time I spoke to her, to taking the pictures, viewing, keeping open and honest communication at all times. She is really a pleasure to work with, and even though I was approached by many agencies, I
decided to stay with her. She is great!
Written by Sanelisiwe
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"Definitely Recommend" - Testimonial provided for Lourayne Hersch & Trevor Gerson
Good Evening, Trevor & Lourayne, hope you are well. I am very happy with your service and commitment you guys are awesome you guys always make sure what needs to be done! Thank you very much!
I will definitely recommend you to my friends and family if they need your services.
Written by Manish
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"I felt like a Priority" - Testimonial provided for Lourayne Hersch & Trevor Gerson
I recently had the pleasure of working with Trevor and Lourayne to purchase a new home in Johannesburg.
From our initial conversations and throughout the whole process, Trevor and Lourayne were professional. They were highly knowledgeable about the local market and made sure I always felt like a priority whenever I had questions.
They are committed to excellence. They went out of their way to ensure every detail was taken care of.
They demonstrated immense patience and understanding of my situation, when I needed additional time they took it all in stride. They went out of their way to provide me with advice and the best options to move things forward faster.
I’m incredibly pleased with the service I received from FIRZT for my home purchase. The home-buying process is daunting and draining, but the team was fantastic every step of the way.
I will not hesitate in the future to use this real estate company. From start to finish, it was an absolute pleasure working directly with Trevor and Lourayne!
Thank you and kind regards
Written by Pascal
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"Above and Beyond" - Testimonial provided for Mfundo Nyoka
Dear Denny,
I have to be honest, your team with Mfundo has been amazing. I appreciate that Mfundo also goes above and beyond in helping us manage our property.
Looking forward to a great working relationship with you!
Written by Msi
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"Above and Beyond" - Testimonial provided for Lourayne Hersch & Trevor Gerson
Working with Trevor and Lourayne from Firzt Realty has been an absolute pleasure. They are dynamic, efficient, and incredibly proactive. Throughout the process of selling our home, they consistently kept us updated on the progress and ensured that we were always in the loop.
Their commitment to excellence and attention to detail truly sets them apart, often voluntarily going above and beyond the role of a traditional estate agent in an extremely efficient and helpful way, always with a smile. I highly recommend Trevor and Lourayne - you won’t be disappointed!
Once again thank you so very much for all your help!
Written by Fred and Jeanette
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"Dedicated" - Testimonial provided for David Mokgomatha
Dear David,
It is with sincere gratitude that we take this moment to express our deepest appreciation for your exceptional service in assisting us with renting our property at Jackal Creek.
Finding a competent and dedicated real estate agent is increasingly rare, but you exceeded our expectations in every way. Your prompt communication, unwavering responsiveness, and meticulous attention to detail were remarkable. Your dedication to client satisfaction is truly evident in your work ethic and unwavering commitment.
Beyond your professionalism, your personal qualities equally impressed us. Your courteous demeanour, your professional attire, and your genuine passion for your work were refreshing and commendable. You truly embodied the image of a true gentleman throughout the entire process.
Thanks to your expertise and tireless efforts, we are thrilled to have successfully rented our property. We are confident that your commitment to excellence will pave the way for continued success in your career.
We would, without hesitation, recommend your services to anyone seeking a reliable and competent real estate professional. We look forward to the opportunity to collaborate with you again in the future.
Written by Alexandra and George
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"Excellent Service" - Testimonial provided for Peter Vorster
“Peter is providing excellent service; he is helpful and truly an amazing person.
I genuinely appreciate his wonderful contributions. Kind regards
Written by Dube
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"Kept My Best Interest at Heart " - Testimonial provided for Mandi Weiner
Dear Ephraim,
I would like to take the time to write this note and express my gratitude for the work done by Mandi. I am an old client of FIRZT, both in rental and buying space.
This time, I needed to let out my unit in Morningside. It did require a lot of patience as there was a lot of stock on the market and possible tenants were not financially credible.
Mandi professionally handled the matter. From the first time I spoke to her, to taking the pictures, viewing, and keeping open and honest communication. Above all, not rushing to put a client who was not credible, but kept my interest at heart.
She is really a pleasure to work with, as a result, even though I was approached by many agencies, I decided to stay with her.
She is great!
Written by S. Mtshali
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"Dedication and Competence " - Testimonial provided for Mandi Weiner
Good morning Ephraim,
I hope this message finds you well. I'm writing to share my recent experience with Mandi, who assisted me in securing a rental property through Firzt.
From the outset, Mandi distinguished herself with her professionalism and warmth, significantly easing the rental process for me. Having engaged with various agents from other firms over the past few months, it became clear that Mandi's dedication and competence were unparalleled.
What truly set Mandi apart was her commitment to maintaining open communication and ensuring transparency between myself and the landlord. At no point was she unavailable for a discussion, nor did any query seem inconvenient to her. Her efforts went far beyond the customary duties of an agent, prioritizing the satisfaction of all parties involved.
I believe Mandi is an invaluable asset to your team, and her exemplary service has not only impressed me but has also prompted me to take the time to acknowledge her exceptional work.
Thank you for fostering such talent within your organization,
Written by J. Levithan
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"World-Class " - Testimonial provided for Valerie Berkow-Kaye
Dear Valerie
I want to start off by saying THANK YOU!
THANK YOU for being so incredibly AMAZING.
THANK YOU for the noteworthy passion you have for the work you do and the clients you work with. I honestly don't believe I have met someone like you.
Valerie, the tenacity with which you show up, remains unmatched.
From the first day we met and sat across from each other at my dining room table, you have been nothing short of transparent, factual (because the truth is non-negotiable with you) and full of contagious energy. You have always communicated with clarity and left nothing to chance or the gremlin that is an assumption.
I honestly cannot imagine having gone through this sale with anyone else but you.
YOU are a WORLD-CLASS human being, Valerie. Outstanding in every way.
THANK YOU for your commitment.
THANK YOU for your tireless efforts and running from pillar to post to help make sure things move.
THANK YOU for checking in on me - for caring about me & my wellbeing
THANK YOU for making this happen!
YOU are easily one of my favourite people in the history of all the people I have met.
I pray that all of heaven will continue to tower over you, in everything you do and everywhere you go. And that you will have more sales than you know what to do with.
Written by Ntombi
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"A Diamond " - Testimonial provided for Tamar Dakes
Dear Denese
I wish to inform you that you have a Diamond of a Sales Agent in Tamar Dakes. For months she has put herself out to sell the above Property and under extremely unpleasant circumstances at times from the tenant I had, she has always stood firm and been a real strength in her endeavour, and a real pleasure to deal with. I thank her and am extremely grateful to her.
Written by Isobel
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"Helpful Nature " - Testimonial provided for Ilana Bernstein
To Whom It May Concern,
I wholeheartedly recommend Ilana Bernstein for any position or endeavour she may seek to pursue in the real estate industry. As an estate agent at Firzt, Ilana has demonstrated exceptional qualities that not only set her apart but also significantly contributed to the successful sale of my property.
Ilana is highly approachable, with an outgoing demeanour that makes interacting with her a pleasure. She possesses a warm and friendly personality, which, combined with her helpful nature, creates an environment of ease and trust for her clients. Ilana's willingness to go the extra mile is evident in her actions, such as assisting me with obtaining an electric compliance certificate, which was beyond her required duties.
Her knowledge of the complex where my property was located was impressive. This expertise allowed her to market the property effectively, highlighting its best features to potential buyers. Ilana is detail-oriented, ensuring that every aspect of the sale process was meticulously handled. During show days, she made sure my place looked its best, creating a welcoming atmosphere for visitors.
Ilana's negotiation skills are also commendable. She managed to create a win-win scenario for both parties involved in the deal, demonstrating her ability to balance the interests of the seller and the buyer with finesse.
Ilana Bernstein is a valuable asset to any real estate team or project. Her positive attitude, professional skills, and dedication to her clients make her an outstanding estate agent. I have no doubt that she will continue to excel in her career and bring success to those fortunate enough to work with her.
Written by Dheren
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"EXEMPLARY " - Testimonial provided for Joan Nathanson
Hi Ephraim,
I hope this email finds you well.
I am writing this email to you with pleasant satisfaction with the service I received from your long-standing agent, Joan.
I have had an instance in early 2020 where she helped secure a tenant for me in Linden. As recently as a week ago, she helped me secure another tenant within 48 hours of the property being listed.
Her attitude and commitment to her career and clients is exemplary and I can safely say that when I consider anything to do with property, I consider your establishment Firzt.
Your happy client.
Written by Mr Mabuza
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"POSITIVE WORK ETHIC " - Testimonial provided for Mfundo Nyoka
Good day Jo Ann,
My name is Caitlyn and I would just like to tell you about my experience with Firzt.
Mfundo Nyoka has been assisting me since October 2023 to sell my flat in Greenlee, Limbro Park.
I would just like to let you know what a pleasure it has been to work with him. From day one he has been so helpful and has such a positive work ethic and attitude (even when we hit a few bumps in the road).
I am not someone who deals with property, contracts and sale terms very often, but Mfundo managed to explain everything so clearly to me and made the sale process so smooth and easy which was very comforting. I am extremely pleased with his service and would recommend him to anyone looking to sell their property. He is definitely a 10/10.
I am also extremely grateful for all of the hard work and time he has put in for me over the last few months. He even answered my messages and assisted me after work hours/nights and weekends- which is something that you don’t see very often these days.
He definitely represented Firzt very very well. Thank you for the opportunity to work with such an incredible agent.
Written by Caitlyn
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"EXCELLENT SERVICE " - Testimonial provided for Tumi Jabane
Dear Firzt Realty
This is just an email of appreciation for the remarkable and excellent service I received from Tumi Q. Jabane.
Actually when I think about it, saying what she gave me was excellent is an understatement, she gave a super class service, an extraordinary service, and she went beyond the call of duty with ease.
Tumi connected with me asking if my property is available for rental and I then informed her it just recently became available to be on the rental market. Within a week of her being in contact, the property was secured for rental, for me it wasn’t just about the super amazing service she rendered but it was the passion that is embedded in her service.
She was not only interested in securing a tenant for me, but she kept me informed of the process of securing the tenant and gave regular updates concerning the process which I appreciated greatly and that assured me that my property was in good hands. I just want to applaud her for the top-notch service she has given me.
Firzt Realty has a gem in her, it is not just about her being a great rental agent but her professional mannerisms, and her patience and she is very passionate about her work. She has truly exceeded our expectations.
There are few properties that we have rented out and I must say the super amazing service that Tumi has rendered has no match so far.
Thank you so much Chikita for your exceptional service, May you continue to grow at all levels of your career and your life, you are doing an exceptional job not just professionally but outside your scope of work, and your work ethic is super amazing the way you do things is just beyond measure.
Warm regards
Written by Mr and Mrs Ntshingila
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"EXTREMELY SUCCESSFUL" - Testimonial provided for Mandi Weiner
Greetings Ephraim,
This email serves as my very high commendation of your Colleague, Mandi Weiner. I have worked with many real estate brokers and agents over the years and can say with confidence that Mandi is the best agent/ broker I have ever used.
Mandi has the qualities that make her an extremely successful and effective agent and I can’t say enough about her professionalism and knowledge within the industry. She has high integrity and is very conscientious, tenacious and always keeps the client’s best interests in mind. One of the qualities I respected the most was her no-nonsense style. As a very busy individual, I don’t have time to waste and Mandi gets to the point quickly yet professionally, always respecting the client’s time. She does a great job of listening to her client’s needs and does not waste time showing properties which do not meet the client’s objectives.
She is extremely responsive to questions, often responding immediately and I have the highest level of confidence in her abilities. I also would not hesitate to use her as my preferred agent when I am in the Market to Purchase a property. I have the highest level of confidence in her and feel she would be able to properly assess any situation and figure out an effective solution.
Wishing you a great day!
Warm regards
Written by D. Maslamoney
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"DILIGENCE" - Testimonial provided for Valerie Berkow-Kaye
Thank you so much for your efforts in selling our flat.
I was so impressed by your diligence, persistence, and commitment, as you faced obstacle after obstacle, and, fingers crossed, the sale looks like it might be concluded in record time.
Please share this note from a happy customer.
We would recommend you highly.
Written by Fredia
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"OUTSTANDING SERVICE" - Testimonial provided for Ephraim Stern
I just wanted to thank you for the outstanding service you provided throughout the process of selling our home. Your professionalism, dedication, and expertise truly exceeded our expectations.
Your guidance and advice at every stage of the sale were invaluable, and we felt confident in your hands from start to finish.
We are particularly grateful for your efforts in securing a buyer quickly and negotiating to achieve our asking price. I’m still in shock at how quickly it sold.
We will not hesitate to recommend your services to anyone in need of a top-notch Estate Agent.
Written by Neil & Nikki
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"YOU ROCK" - Testimonial provided for Valerie Berkow-Kaye
I’m writing to thank you again, for selling my apartment in Summerhill.
Thanks for always listening and for making things work, always with a steady hand and a super light touch. What a pleasure its been, knowing I could rest easy in your expertise and meticulous attention to detail.
It makes me happy that the process has been so thorough and holistic in that you found solutions for seller, buyer and tenant alike.
I will gladly recommend your services. A brilliant property practitioner, you ‘get it’, every time. Let’s just say, you rock!
Written by Maureen
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"DEDICATION" - Testimonial provided for Carol Goldberg
I just wanted to thank you for the outstanding service you provided throughout the process of selling our home. Your professionalism, dedication, and expertise
truly exceeded our expectations. Your guidance and advice at every stage of the sale were invaluable, and we felt
confident in your hands from start to finish.
We are particularly grateful for your efforts in securing a buyer quickly and negotiating to achieve our asking price. I’m still in shock at how quickly it sold.
We will not hesitate to recommend your services to anyone in need of a top-notch Estate Agent.
Written by Neil & Nikki
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"EFFORTLESS AND EFFICIENT" - Testimonial provided for Sheri Canin
Dear Sheri
I just want to say a huge thank you for everything you did.
It was an effortless and efficient experience for me. You managed to get everything together really fast!
I am sure that you found me a good tenant and appreciate that you didn’t push your needs onto me, but listened to what I needed for a long-term tenant.
Thank you, thank you. It was a pleasure dealing with you, and I will definitely recommend you, and use you again myself in the future.
Lovely meeting and working with you.
Written by Geraldine
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"BEYOND MY EXPECTATIONS" - Testimonial provided for Lourayne Hersch & Trevor Gerson
Firzt Realty sold my house beyond my expectations with exceptional efficiency.
Their service is outstanding, making the entire process smooth and stress-free.
Thank you so much for your excellent service.
Written by Claire
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"ACHIEVED OUR TARGET PRICE" - Testimonial provided for David Rade
Hi Denese,
I would like to commend one of your agents, David Rade, for the excellent work he did in conducting the sale of my apartment in Hermanus recently.
Not only did he attract a cash buyer and achieved our target price, but this was done seamlessly and in record time. He interacted well with our conveyancing attorney and the whole process went smoothly and professionally. He was always available for queries from both myself and I believe the purchaser, and this made the whole process stress-free.
I will certainly recommend both him and your Agency to anyone contemplating a property transaction in Hermanus...
Written by Dr. Regensberg
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"10/10 EXPERIENCE" - Testimonial provided for Desiree Bedhasie
I wanted to take a moment to write a glowing review of my experience dealing with
Desiree. My wife and I have sold many properties over the years, and I can confidently say that I have never had such a fantastic experience with an agent.
When I first met Desiree in person something just told me that she has the drive to sell our home in Douglasdale. She was friendly, professional, and clearly knew the area and what our home was worth.
Desiree brought through high-quality viewers. She respected the time and needs of both her seller and the potential buyers. Clearly, her process of vetting the viewers is spot on.
I am grateful that Desiree was the one to land us an offer very close to the asking price.
I appreciate Desiree’s willingness to go above the call of duty. Even after the transfer was registered, she was still willing to assist with taking a picture of our meter reading at the house. 10/10 experience from Desiree
Written by Mr, van Zyl
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"EXTRA MILE" - Testimonial provided for Anthoney D. L. Bosman
I cannot begin to thank you enough for your professionalism and kindness, during the arduous process of selling my house!
From the time we met, keeping me updated on a regular basis and the relationship formed, has been such a pleasure. We started out as agent and client, and have ended the process as friends.
Not many people will go the extra mile anymore. You have proven that there are still good people in the world. Thank you.
Much love and appreciation
Written by Vinette
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"BEYOND" - Testimonial provided for Velika Peeva-Joseph
Good Afternoon Denese
I would like to compliment you as CEO of FIRZT Realty, as to your quality of service provided by your agent Velika Peeva-Joseph.
When Velika took on the contract she was vastly different in all aspects of the sales process, from communication with us as sellers, setting up the house for the photographer, and efficient use of her database of customers in getting 15 walk-throughs on the first show and a written firm offer on the next Tuesday.
Communication with the seller, buyer and transfer attorneys was top class and Velika went way beyond normal good service to assist us as a couple to cope with the final sale/transfer and ultimate emigration from SA.
Her recommendation of the transfer attorneys was also a plus as they were excellent on communication and efficiency. Velika sets a very high service standard for your company, and she sets the standard for the other agents working for your company.
Written by Owen and Avril
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"INVALUABLE" - Testimonial provided for Velika Peeva-Joseph
Hi Denese,
We would like to take this opportunity to rate Velika Peeva.
Our property was on the market for over a year, with no success, Velika took over the selling of the property and within 2 months, managed to sell our house.
Velika gave us invaluable advice and was impartial with suggestions to make the property more attractive to buyers, she was professional, and we never felt that we were not in good hands.
She displays a high work ethic and never once tries to take shortcuts, showing enthusiasm and attention to detail, in our opinion Velika deserves the highest of ratings and is a valuable asset to Firzt.
Her success in our area speaks for itself. We have recommended her to all our friends and neighbours.
Written by Frank and Colette
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"TENACITY" - Testimonial provided for Valerie Berkow-Kaye
Thank you so much for your help. You have been a wonderful partner throughout this process.
What started out as an easy sale – you happened to know the right people and they were the first ones to see the flat – turned into a minefield of obstacles, and you navigated each one with grace and flair, trying to keep everyone happy and in the game.
I admire your tenacity and resourcefulness. And, for us being out of the country, your open lines of communication and willingness to help, no matter what the problem was, were particularly valuable.
You’re a real pro and we wish you all the best in the future.
Written by Fredia
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"NEW JOURNEY" - Testimonial provided for Anthoney D.L. Bosman
I just wanted to thank you for making it possible for me to start this new journey, having a new house is like a dream come true and it was all possible because of your help.
I will forever be thankful to you, thank you very much!
Written by Thobejane
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"SIMPLY THE BEST" - Testimonial provided for Tracey Gilchrist
Thank you so much for everything you have done to make me realise my dreams.
You have been professional, friendly and relatable since I first made contact with you.
I couldn’t have picked a better agent for this journey. Simply the best!
Written by Sharon
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"APPRECIATION" - Testimonial provided for Meghann & Simone
I want to place on record my sincere thanks and appreciation for all your assistance and fabulous service during the term of my purchase and transfer.
To you and your associates, I salute you!
Written by Karan
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"SMOOTH PROCESS" - Testimonial provided for Anthoney
I would like to thank you for making the sale of my home of 40 years an incredibly smooth process.
From our first meeting, I knew that I could rely on your judgment and experience of the housing market to guide me as to the selling price as well as knowing that a suitable buyer would be found.
I was more than satisfied with the final selling price as well as the time lapse between putting the house on the market and the actual sale thereof. In the current climate, it was amazing.
All in all, it was a very satisfactory experience.
I was always informed of when prospective buyers would be coming for viewings, so my daily routine was never disturbed.
I wish you all the best for the future. It was great having you as my agent.
Written by Flora
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"EXCELLENT SERVICE" - Testimonial provided for Joan Nathanson
I would like to commend and thank Joan for her professional and
excellent service provided with securing me a rental for my property in Greenside.
It was an absolute pleasure dealing with her, she represented your company very well. Happy client!
Written by Lynette
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"A TOTAL GEM" - Testimonial provided for Madelaine Steyn
Searching for a house with an agent is a business venture but trying to find a home shouldn’t be because it puts you in a such a vulnerable position.
This is why it’s so important to have someone helping you who’s able to cater to your needs and further your interest in a professional but compassionate manner.
That person for us was Maddie (Madeleine Steyn). Under Firzt management, Maddie was able to find us a total gem. A combination of luxury, comfort and warmth. Not to mention a swift facilitation of the handover between the lessee and lessor!
Thank you so much Maddie, you have a permanent feature in our life story!
Written by Lebo & Omphile
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"TIRELESS EFFORTS" - Testimonial provided for Tracey Gilchrist
We would like to thank Tracey for her tireless efforts over the past two years in marketing our house in these difficult times.
Thank you for sticking with us and finding a purchaser for our home.
Once again to you all a big THANK YOU!
Written by Graham & Jenny
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"THE BEST" - Testimonial provided for Trevor & Lourayne
I would like to personally thank Lourayne and Trevor for their assistance and service during the process of purchasing our house.
You are really the best, especially Trevor.
If anyone wants to buy a house with FIRZT, I highly recommend Trevor he is the best. Once again thank you!
Written by Naomi
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"GOOD PEOPLE SKILLS" - Testimonial provided for Yonka Petrov
I would like to extend my gratitude for the excellent service you demonstrated throughout the sale process.
You showed diligence, patience and you have good people skills even with a language accent.
Keep doing what you are doing and don't let us (clients) change you.
Written by Mpho
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"FRIENDLY AND EFFICIENT" - Testimonial provided for Madelaine Steyn
We’ve had an amazing experience with Madelaine, Julie and Rorisang.
We were helped so friendly and efficiently, our wishlist for a rental was really listened to.
Many thanks, especially to Madelaine, for all your effort!
Thank you 1000 times over!
Written by Andri
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"GREAT KINDNESS" - Testimonial provided for Anthoney D.L. Bosman
I am writing this email to thank you and the Firzt company for helping me buy my property.
I specially want to extend my regards and gratefulness to Mr. Anthoney who has been available to help at all times and with great kindness.
I had a wonderful experience dealing with him and he made the process really easy with his efficiency.
Written by Anam
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"EXCEPTIONAL PROFESSIONALISM" - Testimonial provided for Tracey Gilchrist
It has been quite a pleasure working with Tracey, from the very beginning until the house was sold.
She displayed exceptional professionalism, was friendly and approachable and went above and beyond to ensure that all the t’s were crossed and i’s dotted.
I have worked with quite a few realtors and she is amongst the best.
I will not hesitate to employ her services again.
Written by Sharon
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"HONESTY AND DEDICATION" - Testimonial provided for Ismail Cassim.
Sold our house through Firzt, and the Agent was Ismail Cassim, I must say what a gentleman, who always went above and beyond, all I can say is thank you for your honesty and your dedication.
Written by Paula
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"EXTREMELY THANKFUL" - Testimonial provided for Lynn Ratner.
Lynn has gone beyond the call of duty in finding an apartment for my daughter and her friend to rent next year when our first rental fell through at the finishing line.
I cannot express our gratitude in words but all I can say is you have an amazing staff member who not only listens to the requests of what we wanted in an apartment but took the time to take it all on board and only offer the girls places that were appropriate.
They made it very clear on their requirements to various agents to avoid wasting everyones time and were still shown places that were not acceptable in any form.
Lynn has really excelled in her service to us and for that, we are extremely thankful
Written by Helen